SECURITY AND PRIVACY POLICY

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Hotel Collection Services Limited (“We”) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your data and how we will treat it. By providing your data to us you are accepting and consenting to the practices described in this policy.

For the Data Protection Act 1998 (the Act), the data controller is Hotel Collection Services Limited of 17 Dominion Street, London EC2M 2EF with registered number 09174166 with its place of business at Salisbury House, Wheatfield Way, Hinckley, LE10 1YG.

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INFORMATION WE MAY COLLECT FROM YOU

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We may collect and process the following data about you:

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DISCLOSURE OF YOUR INFORMATION

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We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

We may disclose your personal information to third parties:

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WHERE WE STORE YOUR DATA

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The data that we collect from you may be transferred to and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your booking, the processing of your payment details and the provision of support services. By submitting your data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and by this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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YOUR RIGHTS

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You have the right to ask us not to process your data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes. You can exercise your right to prevent such processing by writing to Company Secretary, 17 Dominion Street, London EC2M 2EF or Unit 4, Salisbury House, Wheatfield Way, Hinckley, LE10 1YG or emailing privacy@thehotelcollection.co.uk.

Our site may, from time to time, contain links to and from third-party websites. If you follow a link to any of these websites, please note that these websites have their privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

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ACCESS TO INFORMATION

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The Act gives you the right to access information held about you. Your right of access can be exercised by the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

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CHANGES TO OUR PRIVACY POLICY

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Any changes we may make to our privacy policy in the future will, where appropriate, be notified to you by e-mail.

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CONTACT

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Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to Company Secretary, 17 Dominion Street, London EC2M 2EF or to Salisbury House, Wheatfield Way, Hinckley, LE10 1YG or emailing .website@thehotelcollection.co.uk.

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